by Rifki Rokhanudin | May 27, 2025 | Training |
Diponegoro University, Semarang (26/5) – Diponegoro University, through the Directorate of Human Resources, in collaboration with CV Bestari Jaya, organized the Customer Service Training and BNSP Competency Certification program as part of efforts to enhance the skills of education personnel in delivering excellent service.
The program was attended by 40 education personnel from various units across Diponegoro University, divided into two classes. The training sessions were held on May 26 and 27 2025, followed by the BNSP competency certification assessment on May 28, 2025. The event took place at the 2nd floor of Prof. Samiaji Suryocaroko Building, Faculty of Law, Diponegoro University, and was officially opened by the Deputy Director for Evaluation and Career Development of the Directorate of Human Resources, Prof. Dr. Moh. Djaeni, S.T., M.Eng.
In his remarks, Prof. Djaeni emphasized the importance of professionalism in public service, highlighting that “In providing service, we can learn from flight attendants, who always smile, stay humble, and remain polite under all circumstances.”
The training material was delivered by Ms. Niken Astiti Ari Wardhani, a professional trainer, who guided participants in understanding key principles of customer service, effective communication, and best practices in delivering quality service.
This program is expected to be a concrete step in supporting the development of professional, competent, and competitive human resources within Diponegoro University. (Media DSDM)
by Contributor DSDM | May 6, 2025 | Activities, Training |
UNDIP, Semarang (25/4) – Diponegoro University reaffirmed its commitment in building excellent organizational governance and integrity through the implementation of the Oath Taking and Inauguration Ceremony of Diponegoro University Officials on Friday (25/4) which took place at SAMWA Building 1st Floor, UNDIP Tembalang Campus. This activity was attended by UNDIP Chancellor Prof. Dr. Suharnomo, S.E., M.Si., deans as witnesses, clergy, and a range of invited guests from various work units.
A total of five lecturer officials with additional duties were officially appointed on this occasion to fill strategic positions within the university. They are:
- Agung Julianto, S.E., M.Si., Akt., Ph.D. as Head of Accounting Department
- Prof. Dr. Ir. Badrus Zaman, S.T., M.T., IPM., ASEAN Eng. as Head of Environmental Engineering Department
- dr. Galuh Hardaningsih, M.Si.Med., Sp.A(K). Sek as Secretary of Pediatrics Specialist Program
- Dr. Anang Wahyu Sejati, S.T., M.T. as Head of the Center for Promotion and Publication of Community Service Research Results
- Adi Firman Ramadhan, S.E., M.Ak. as Secretary of Undergraduate Accounting Study Program
The ceremony began with the presence of participants in their respective places in a warm and solemn atmosphere, greeting each other and shaking hands while waiting for the Rector to enter the room. After the event began with the singing of the Indonesia Raya song by all attendees. the event continued with the reading of the Rector’s Decree regarding the appointment of new officials.
After the reading of the Decree, the procession continued with the taking of the oath of office led directly by the Rector and accompanied by clergy from each religion. The oath of office includes a commitment to maintain integrity, avoid abuse of authority, and uphold transparency and professionalism.
After taking the oath, the reading of the Integrity Pact was carried out by the committee, followed by the signing of the minutes by the inaugurated officials, witnessed directly by the Rector and witnesses. One by one, the newly appointed officials received congratulations from the Chancellor and other UNDIP leaders.After reading the Decree, the procession continued with taking the oath of office led directly by the Chancellor and accompanied by clergy from each religion. The oath of office includes a commitment to maintain integrity, stay away from abuse of authority, and uphold transparency and professionalism.
After the inauguration, the Rector of UNDIP, Prof. Dr. Suharnomo, S.E., M.Si., delivered an inspiring and meaningful speech. In his speech, Prof. Suharnomo emphasized the importance of employee involvement and appreciation for the dedication of the entire academic community. He said that work is the foundation of institutional sustainability and the leadership system at UNDIP needs to be built on the basis of quality performance and the spirit of collaboration.
“The choice of the words ‘employee and employee’ that our predecessors inherited is truly extraordinary. Because clearly, the basis is work. If you don’t work, you don’t eat. This indicates that we live from real contributions”.
He also said that the quality of employees can be categorized into several levels: from solid citizens, keepers, to super keepers who have excellent and inspiring performance.
“Most employees, around 80%, are generally currently at the ‘solid citizen’ level or those who work with sufficient performance. However, now we need to move to the next level, which is to become a ‘keeper’ or have outstanding performance. More than that, we encourage them to reach the highest level, namely ‘super keepers’, those who are not only superior and outstanding (excellence performance), but also able to inspire”.
He continued,
“They think with the principle of abundance, establish relationships as brothers, and never worry about their sustenance because they believe that everyone already has their own path of sustenance. These are the champions who will leave a legacy and bring real change,” he said.
The Rector also emphasized that too many employees with average quality can actually erode the spirit of the champions. For this reason, he called for the importance of raising performance standards and building a mutually reinforcing work ecosystem.
In his closing remarks, the Rector also appreciated the achievements of the Faculty of Medicine which successfully entered the international rankings and encouraged all units to improve the quality of scientific work, including journal publications.
“Let’s continue to work, create, and maintain the spirit of blessings. We not only want to be better, but also inspire,” he concluded.
The event ended with the singing of Bagimu Negeri, a joint prayer, and hospitality with congratulations from all invited guests.
With this inauguration, Diponegoro University hopes to continue to encourage a work spirit that is superior, collaborative, and oriented towards creating real impact for the institution and the nation.
(DSDM Media)
by Contributor DSDM | Apr 23, 2025 | Activities, Training |
UNDIP, Semarang (16/4) – Diponegoro University through the Directorate of Human Resources organized a series of Pemaparan Proyek Perubahan activities in Pendidikan dan Pelatihan Dasar (Diklatsar) for Calon Pegawai Tetap Undip (CPTU) Non ASN Batch 10. This activity took place for two days, from April 15 to 16, 2025, in 11 locations within Diponegoro University.
This activity is one of the important stages in the Diklatsar process that must be followed by the CPTU before being appointed as permanent employees. In this session, 110 participants presented the results of the change projects they had compiled in front of 11 assessors from Diponegoro University.
Each participant is given about 10-15 minutes to deliver a presentation followed by questions and answers for about 10-15 minutes. The change project submitted must reflect the contribution and innovation of participants in supporting the progress of their respective work units, and become part of the final assessment of participants’ graduation in the Diklatsar program.
Although many participants admitted that they were nervous and felt nervous when presenting to the assessors, the whole activity went smoothly and orderly. They realized that this was a part of learning and reflection for the participants to increase their capacity, think innovatively, and contribute significantly to the development of the institution. With the end of this presentation session, it is hoped that the participants can continue to implement the change projects that have been designed, as well as foster the character of professional employees who are ready to support the vision and mission of Diponegoro University in the future.
(Media DSDM)
by Contributor DSDM | Apr 23, 2025 | Activities, Training |
UNDIP, Semarang (17/4) – In order to improve the competence of lecturers as facilitators and trainers of students in academic and non-academic fields, Diponegoro University through the Directorate of Human Resources organizes Training of Trainers (ToT) Training and Certification activities for lecturers at Diponegoro University in 2025.
This activity is a series of trainings that began online on April 15, 2025, followed by offline training on April 16 and 17, 2025 at the 4th Floor Meeting Room UPT Library Diponegoro University, and closed with a certification process through online assessment.
The activity was officially opened by the Vice Rector III for Human Resources, Information Technology, Law, and Organization, Prof. Dr. Adian Fatchur Rochim, S.T., M.T. In his speech, Prof. Adian conveyed the importance of increasing the capacity of lecturers in their dual role as educators and trainers, who are able to inspire and guide students to develop holistically.
The ToT participants were representatives of lecturers from each faculty and school in Diponegoro University. During the two-day training, 30 participants received briefings from professional speakers from the ESQ Leadership Center. The materials presented included General Learning Principles, Learning Design Roadmap, Session Plan Framework (RPP), Group Practice – RPP, use of learning media and e-learning, and effective communication techniques through the concept of Power of 3V (verbal, visual, vocal). In addition, participants were also trained in the skills of opening and closing techniques in teaching, as well as practicing microteaching to hone their ability to deliver material directly.
The activity took place interactively and enthusiastically. The participants were very enthusiastic about participating in the entire series of training, both online and offline, as a form of commitment to become competent, qualified trainers, and ready to contribute to improving the quality of education at Diponegoro University. Through this ToT program, it is hoped that lecturer trainers will be born who are able to assist students with approaches that are effective, inspiring, and relevant to the challenges of higher education in the modern era.
(DSDM Media)
